Common Questions and Answers

Q: What is the difference between a Heat Pump and Straight Cool with Electric Heat?
A: A heat pump is a reverse cycle air conditioner. It contains a valve that lets it switch between "air conditioning" and "heating" modes. When the valve is switched one way, the heat pump acts like an air conditioner, and when it is switched the other way it reverses the flow of Freon and acts like a heater. Since Heat Pump coils will collect ice when in the Heating Mode, they will go through a defrost cycle. During this cycle, electric heat strips will energize to maintain the heat in your home. Straight cool with Electric heat uses heat strips only to heat your home. Therefore, heat pump is usually more efficient up to temperatures of around 35 degrees.
Q: What size system do I need?
A: Check our sizing chart for approximate sizing help or call and we will help you over the phone: 1-888-786-0789.
Q: What is SEER?
A: Seasonal Energy Efficiency Ratio (SEER) is a measurement of efficiency for heating and air conditioning. A unit's SEER is calculated by dividing the total number of BTUs of heat removed from the air by the total amount of energy required by the unit (in watt-hours) over the entire cooling season. The higher the ratio, the more efficient the unit. The higher the SEER , the more expensive the equipment. The United States national efficiency standard for products manufactured after January 22, 2006 is 13 SEER.
Q: What is A.F.U.E.?
A: The Annual Fuel Utilization Efficiency (AFUE) measures the amount of fuel converted to space heat in proportion to the amount of fuel entering the furnace. This is commonly expressed as a percentage. Energy Star labeled furnaces must meet or exceed 90% AFUE energy-efficiency ratings.
Q: Can I do the installation myself?
A: While there are many homeowners that possess the knowledge to do their own installations, it is recommend that you find a professional in your area. EPA (Environmental Protection Agency) requires an EPA-certified technician to handle all discharge or recharge of Freon. While you may be able to do most of the installation, you will need an EPA-certified technician to adjust any Freon levels.